Important: By using the 377bat platform, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact us.
01Introduction
377bat (https://377bat.net) is a popular online gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.
Our Privacy Policy is aligned with international data protection laws and applicable regulations. 377bat believes that transparency and trustworthiness are the foundation of a lasting relationship. That is why we are giving you a clear, straightforward account of exactly what we do with your information.
- This policy applies to all 377bat services, websites, and mobile apps.
- We do not knowingly collect information from individuals under the age of 18.
- This policy may be updated at any time; the date of any changes will always be noted at the top.
02What Types of Information Are Collected
377bat only collects information that is necessary. It is our policy not to collect anything beyond what is required. Details are provided below:
| Type of Information |
Example |
When It Is Collected |
| Identity Information |
Name, date of birth, national ID number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
At the time of account creation |
| Financial Information |
BKash/Nagad number, transaction history |
Deposit & Withdrawal Processing Times |
| Technical Information |
IP address, device information, browser |
While Using the Platform |
| Gaming Information |
Game history, betting records |
While Playing Games |
We never collect: Passwords (plain text), card numbers, PINs, or any sensitive financial credentials are not stored directly on our servers.
03How Information Is Collected
377bat collects information through various means. Each type of information collected is used for a specific purpose only and is never used beyond that scope.
- Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting support.
- Automatically Collected: Technical information collected through cookies, log files, and tracking technologies while you use the platform.
- From third parties: Transaction confirmation details from payment processors (bKash, Nagad).
- Identity Verification Agency: Limited information shared where required for national ID verification.
04Purpose of Data Use
377bat uses collected information solely for specific, legitimate purposes. Our core principle is to use only as much data as is needed — nothing more.
- Account creation, identity verification, and service delivery.
- Processing deposits and withdrawals, and confirming transactions.
- Security checks to prevent fraud and money laundering.
- To enhance your gaming experience and deliver personalized offers.
- Compliance with legal obligations and reporting to regulatory bodies.
- Support ticket resolution and customer service improvement.
- Identifying and resolving technical issues on the platform.
We never sell your information to advertisers or data brokers.
05Data Sharing Policy
377bat does not share your personal information with third parties — except in specific, necessary circumstances. Limited data may be shared in the following situations:
- Payment Processors: Only to process transactions with bKash, Nagad, or your bank.
- Game Providers: Only the minimum information necessary to deliver gaming services.
- Legal Authorities: When required by a court order or legal obligation.
- Security agencies: To assist in fraud or money laundering investigations.
We have non-disclosure agreements (NDAs) in place with all third parties. They are not permitted to use your data for their own purposes.
06Cookie Policy
Cookies are used on the 377bat website and app. Cookies are small data files stored in your browser that help enhance your experience.
- Essential Cookies: To maintain login sessions and verify security — the site cannot function without these.
- Performance Cookies: Analytics data to monitor site speed and usability.
- Functional Cookies: To remember your preferences (language, theme).
- Marketing Cookies: To show personalized offers — these can be disabled in your browser settings.
Most browsers let you control cookie settings. Disabling cookies may affect the functionality of certain features.
07Data Protection Measures
377bat uses industry-leading technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.
- Across All Data Transfers 256-bit SSL/TLS Encryption Used.
- Password bcrypt Hashing Encrypted — never stored as plain text.
- On database servers Firewall & Encryption Both are active.
- Regular Third-Party Security Audits Operated.
- Two-Factor Authentication (2FA) Option to enable voluntarily.
- In Case of Suspicious Login Automated Alerts Sent.
Please note — no technology can guarantee 100% security on the internet. That's why you should keep your password strong and never share it with anyone.
08Your Data Rights
Under international data protection laws, you have several rights over your own information. 377bat respects these rights and supports you in exercising them.
- Right to Know: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate information.
- Right to Deletion: You may request deletion of your account and data under certain conditions.
- Right to Restrict Processing: You may request that we stop using your information for certain purposes.
- Right to Portability: You may request a copy of your data in a specified format.
- Marketing Opt-Out: You can opt out of promotional messages at any time.
To exercise these rights, email us at
[email protected]. We will make every effort to respond within 30 days.
09Data Retention Period
377bat does not retain any information longer than necessary. Retention periods are determined based on legal obligations and business requirements.
- Active account data — retained for as long as the account remains active.
- Financial transaction records — retained for a minimum of 5 years (in accordance with international regulations).
- KYC and identity verification documents — retained for up to 5 years after account closure.
- Support conversations — retained for up to 2 years.
- Log & technical data — retained for up to 12 months.
Once the retention period expires, data is securely deleted or anonymized.
10Children's Privacy
377bat is strictly for adults only (18 and above). We do not knowingly collect information from anyone under the age of 18.
- Age is verified at the point of registration.
- If we hold any information belonging to a minor, it will be deleted immediately.
- Parents may contact us with any concerns regarding their child's information.
If you suspect that a minor has created an account, please contact us.
11Privacy Policy Updates
377bat may update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a notice on the platform.
- The date of any update will always be displayed at the top of the page.
- At least 7 days' notice will be given before any major changes take effect.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.